Privacy Policy
Privacy Policy
Last Updated: 04/01/2026
1. Introduction
Alloy Wheel Medic Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.alloywheelmedic.co.uk or use our services.
By using our website and services, you agree to the practices outlined in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Personal Identification Information
Name
Email address
Phone number
Postal address (where required for mobile services)
Payment details (processed securely by third-party payment providers)
2.2 Technical & Usage Data
IP address
Browser type and version
Operating system
Pages visited on our website
Referral source
2.3 Communication Data
Customer service enquiries
Messages sent via our contact form or email
Direct communications with us
3. How We Use Your Information
We use personal data to:
Provide and manage alloy wheel repair and refurbishment services
Respond to enquiries and process bookings
Improve our website, services, and customer experience
Send service updates or important notices
Comply with legal obligations and prevent fraud or misuse
Marketing communications are sent only where you have opted in.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Contractual necessity – to deliver services
Legitimate interests – service improvement and customer support
Consent – where required (e.g. marketing)
Legal obligation – compliance with UK law
5. How We Share Your Information
We do not sell or rent personal data.
Data may be shared only:
With trusted service providers (e.g. payment processors, IT services)
Where required by law or regulatory authorities
In the event of a business sale, merger, or restructuring
6. Data Retention
Personal data is retained only for as long as necessary to:
Fulfil the purposes outlined in this policy
Meet legal, accounting, or regulatory requirements
7. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure where legally applicable
Restrict or object to processing
Request data portability
Requests can be made by contacting:
📩 info@alloywheelmedic.co.uk
8. Data Security
We apply appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
While we take reasonable precautions, no online transmission can be guaranteed as fully secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page and, where appropriate, notified via our website.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled:
📞 0121 798 2489
📩 info@alloywheelmedic.co.uk
🌍 www.alloywheelmedic.co.uk